Great Customer Service
I came to get the plastic interior of my car replaced. They let me come at any time of today, which was very convenient. It only took around 30 minutes and I was very satisfied with the fix. The waiting area had comfy chairs, a TV that was playing sports news, and a cooler with tiny water bottles. There were magazines to read and even a children's play area which surprised me a lot. There were some drinks, snacks, and other items for sale. And, there was free coffee! The bathrooms we're clean, and the atmosphere inside was just very overall lovely. If I had to come again I wouldn't be upset to have to wait in there.
My go to dealership in the CSRA
We had a totally positive experience at the Thomson dealership. If we could give more than 5 stars we would.We purchased a certified pre-owned 2016 Dodge Grand Caravan. The mileage was low enough to qualify for a new car loan. The vehicle was like new. The dealership took care of all the paperwork and we were able to transfer our tag easily.